Capacity Engineer

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, Texas About the role The Demand Planning team sits at the intersection of traffic forecasting, infrastructure strategy, and operational execution. We predict when, where, and how many servers to deploy across Cloudflare's global edge so that customers' traffic stays in-region and they never have to think about infrastructure. This is not a reporting role — it is a planning and engineering role that requires you to build the models, own the data, and translate forecasts into real deployment decisions. As a Capacity Engineer, you will own one or more planning regions end-to-end with light supervision. That means maintaining the models, catching problems before they become incidents, working directly with hardware sourcing and infrastructure teams, and contributing to the data pipelines that feed your planning work. You will be the point of contact for your region — not someone who supports a more senior planner, but someone who runs the work. This is a role for someone with 3-5 years of experience who is ready to operate with real ownership and is actively growing toward full autonomy. You will work alongside senior peers who set team-wide standards, and you will be expected to contribute to cross-regional consistency — not just execute within your own lane. You will also work fluently with AI tooling, including OpenCode AI and MAS agent workflows, as a normal part of how planning gets done on this team. Why Cloudflare/ Why This Team Cloudflare's network spans hundreds of cities and carries a meaningful fraction of global internet traffic — the planning decisions this team makes have direct consequences at that scale. The Demand Planning team is in an active transition from manual planning toward intelligent, automated, AI-augmented capacity systems, and this role puts you at the center of that shift. You will work on problems that are genuinely hard, with teammates who take the craft seriously, in a team small enough that your work is visible and your contributions matter from day one. What you'll do - Own one or more edge planning regions end-to-end, producing deployment recommendations with minimal supervision - Maintain and continuously improve regional planning models, incorporating new traffic patterns, hardware generations, and infrastructure changes - Build and maintain data pipelines that feed regional planning — using BigQuery, Python, and Jupyter notebooks to query, explore, and validate planning data - Work directly with hardware sourcing, DCS, and infrastructure teams to translate forecasts into actionable deployment plans - Proactively identify capacity risks in your region and surface them before they require escalation - Use OpenCode AI and MAS agent tooling as a standard part of your daily planning workflow - Contribute to cross-regional consistency efforts alongside peers — shared methodology, shared standards - Participate in planning reviews and communicate forecast outputs clearly to non-technical stakeholders Desirable Skills, Knowledge, and Experience: - 3-5 years in an analytical, planning, or technical infrastructure role - Working SQL proficiency — comfortable querying and joining datasets in BigQuery to answer planning questions - Python proficiency — data analysis, scripting, and automation of planning workflows; comfortable working in Jupyter notebooks as a day-to-day analysis environment - Comfort working with large infrastructure datasets and translating them into decisions - Clear written and verbal communication — you can explain a capacity recommendation to a finance partner or a network engineer without losing either of them - Demonstrated ability to own a workstream end-to-end with light supervision What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.